About Credify

Behavioral Health Growth Specialists
trusted nationwide.

We exist to take billing, credentialing, and operational complexity off your plate — permanently. Our team brings nearly 300 years of combined experience, purpose-built AI, and a singular focus on behavioral health.

97%+
average collection rate achieved consistently across our client base
300
years of combined experience across our billing & credentialing team
1,126
payers we submit to across all 50 states
100s
of providers trust Credify for billing, credentialing, and growth

The people behind
helping grow your practice.

Built by people who have lived every side of this industry.

Our founders bring decades of business leadership and multiple successful exits. Our AI team includes professors and engineers with deep, real-world experience spanning decades. And our billing leadership is made up of directors who have navigated every payer scenario behavioral health can throw at them — year after year, across countless organizations.

Together, we combine strategy, technology, and operational expertise to solve problems others simply work around.

Sherilynne Lacny
Sherilynne Lacny
Co-Founder

SL oversees the billing and credentialing management teams at Credify, bringing decades of experience in financial management and operational leadership.

Background

Before healthcare, SL led design, construction, and development for Rancho Santa Fe Investments.

Jay Lacny
Jay Lacny
Co-Founder

Jay leads innovation and strategy at Credify, leveraging AI to streamline billing, credentialing, and payer interactions.

Background

Jay and SL co-founded multiple companies, beginning with an Internet service provider sold in a multi-million-dollar transaction.

Prof. Milan Segedinac, PhD
Prof. Milan Segedinac, PhD
Chief of Artificial Intelligence

Professor Segedinac wrote his thesis on AI fourteen years ago and has been building real-world AI systems ever since.

Prof. Goran Savić, PhD
Prof. Goran Savić, PhD
Director of Machine Learning

Professor Savić is a published author and senior software engineer with 14+ years building machine learning systems.

Janet Dobson
Janet Dobson
Manager of QA Operations

Janet has over 14 years of experience in revenue cycle management and medical coding.

TP
Taras Pavlyk
Director of Growth Automation

Taras owns the systems that fill schedules and reduce revenue leakage across SMS, email, and automated workflows.

Focus

One outcome: every available session filled, every lead followed up.

Pranav Patel
Pranav Patel
Director of Revenue Cycle Operations

Pranav brings 12+ years of RCM leadership built on one principle: results are earned, not inherited. He runs high-performance teams where contribution drives everything.

Leadership philosophy

Pranav doesn't believe in tenure as a shield or title as a safety net.

Balaji Miller
Balaji Miller
Director of Offshore RCM Operations

As Director of Offshore RCM Operations, Balaji focuses on process optimization and measurable productivity.

You focus on client care.
We handle everything else.

We bring the technology, billing infrastructure, and operational systems so your team never has to choose between delivering great care and running a great business. That's not a promise — it's the only way we work.

We serve
Behavioral Health Agencies
Outpatient Practices
Agencies with $50K+ Monthly Collections
Group Practices — PHP, IOP, Outpatient
Multi-location behavioral health organizations
We don't serve
ACOs (Accountable Care Organizations)
FQHCs (Federally Qualified Health Centers)
Hospitals
Inpatient Facilities with Complex Billing Rules
Medical Specialties other than Primary Care
Agencies under $50K/month in collections or gross revenue

We only partner with behavioral health agencies that are ready to scale — but lack a true growth partner to get them there. We don't just advise from the sidelines — we step in as the missing piece, aligning our success with yours and putting real skin in the game. If scaling isn't a priority right now, we may not be the right fit — and that's okay. We're built for agencies that are ready to grow and want a partner fully aligned with that vision.

More seats.
More speed.
More support.

We've opened a brand-new office in Vijayawada, India to match our growing demand — so you get faster onboarding, cleaner claims, and round-the-clock support.

100
seats live and operational today
225
total capacity as we continue to scale
24/7
support coverage across time zones
80+
credentialing and RCM specialists on team
Faster onboarding
Additional capacity means new clients go live faster — no backlog, no delays in claim submission.
Cleaner claims
More specialists, better QA coverage, and AI-assisted review mean fewer denials on first submission.
Round-the-clock support
Time zone coverage means your payer issues, credentialing questions, and AR follow-ups don't wait until Monday.
Triple-redundant backups
HIPAA-compliant data security with triple redundancy — your data is protected at every layer, always.

Answered clearly.

No vague answers. If you don't see what you need, call us at 858.227.7895.

Why are your rates so inexpensive compared to other vendors?
We leverage AI and advanced automation to significantly reduce labor costs — passing those savings directly to clients without compromising quality or collection rates.
How many health insurance plans do you support?
We support over 1,126 plans, including Medicaid, Medicare, and their MCOs and ACOs across all 50 states.
What states do you serve?
We serve all 50 states and do not provide services outside of the United States.
Do you credential medical specialties, CCBHCs, and FQHCs?
Except primary care physicians, we do not. We focus exclusively on behavioral health agencies — which allows us to be a highly efficient credentialing and enrollment operation.
How long does the credentialing process take?
It depends on the payer, but most take 45–90 days. Our team works to shorten that window with aggressive payer follow-up at every stage.
Can you help if I've already started the process?
Absolutely. We can pick up exactly where you left off, or restart from the beginning if needed — whichever gets your providers enrolled faster.
We Run Your Practice

Ready to hand it over
and just focus on care?

Call us now or fill out our contact form. We respond within the hour — and we'll show you exactly what getting started actually looks like.